Name
Freshdesk
Industry
SAAS Based HelpDesk Services
Target Audience
Companies
Service
The company offers SAAS based Helpdesk services. They offer services like Fresh desk, a customer support platform with latest features. This platform comes with auto answer, team motivation tactics, an intelligent system which understands consumer complaints and priorities the queries for the team to handle. It also comes with a app to help the team to be on alert.
Impact of TG
Customer Satisfaction is the key to any business and intelligent software is the ideal solutions. With the height of competition, brands fight with each other to retain customers and this software will be apt to offer the right customer service.
Investors
Sequoia Capital India, Accel Partners
Verdict
A good platform for businesses
No comments:
Post a Comment